Elmham Surgery and Swanton Morley Nurse-Led Surgery

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Prescriptions

 

Elmham Surgery and Swanton Morley Surgery are working with Norfolk PCT to reduce the expenditure on commonly prescribed drugs.  The Cambridgeshire PCT Prescribing Formulary is and evidence-based formulary acknowledge as best practice.  The GP Partners have agreed to implement this formulary as the Elmham and Swanton Morley Surgeries preferred first and second line choices for commonly prescribed drugs.

When ordering your prescription you need to give 2 working days notice (excluding weekends and/or Bank Holidays). Prescriptions take 48 hours to prepare from the time they reach us ...... not the time posted! 

Prescriptions can be posted, faxed, brought into the surgery or picked up from the remote collection sites. We do not accept telephone requests for prescriptions.  You are welcome to try our new online repeat prescription form.

If you have any queries about your medication, write on the bottom of your prescription order form or telephone the dispensary Mon to Fri between 9.30 am - 12 noon and 2.00pm - 4.30 pm. Wed afternoon 3.00pm – 4.00pm on 01362 668215. Prescriptions with queries usually take an extra day or two to process.

Please remember - When you call to collect your prescription, if you are exempt from prescription charges, we are required by law to ask you to produce evidence of exemption and will be unable to release your prescription without this.

The current prescription charge is £7.10 per item.

Notes and Disclaimer for patients using the online e-mail ordering service.

This service is for patients who wish to order repeat medication and who have had this previously agreed by their doctor. Requests for unauthorised medication cannot be made using this system and patients will need to see their doctor first.

Warning - Sending any information using e-mail via the Internet can potentially be intercepted electronically and seen by others. The practice therefore cannot accept liability for loss of confidentiality to patients using this service. Requests once received at the practice will be dealt in exactly the same way as other repeat medication requests accepted by hand or telephone - with every effort in maintaining confidentiality. The Practice cannot accept responsibility for loss of transmission of their request from electronic failure either through the Internet nor at the practice through failure of electronic equipment. If you agree to this disclaimer,- please continue and order your medication by completing all of the information requested on the new online repeat prescription form and then click on the submit button.

If you take medication regularly, you will receive a tear-off slip with each prescription, listing the items you have been prescribed for repeat use and the date at which you next need to see the doctor for a review. Please use the information on this slip to complete the form to request repeat supplies. Please enter the exact details of the items required.