Elmham Surgery and Swanton Morley Nurse-Led Surgery
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If you submit your request online late on a Friday or over a weekend it won't be read until the Monday or after a Bank Holiday, the next working day.
When ordering your prescription you need to give 2 working days notice (excluding weekends and/or Bank Holidays). Prescriptions take 48 hours to prepare from the time they reach us ...... not the time posted! Please allow 3 working days for Remote Deliveries to ensure we have all the medication in time for delivery. Prescriptions can be posted, faxed, brought
into the surgery or If you have any queries about your medication, write on the bottom of your prescription order form or telephone the dispensary Mon to Fri between 8.30 am - 6.30 pm. Wed 8:30am – 6.00pm on 01362 668215. Prescriptions with queries usually take an extra day or two to process. Please remember - When you call to collect your prescription, if you are exempt from prescription charges, we are required by law to ask you to produce evidence of exemption and will be unable to release your prescription without this. |
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