How to Make and Cancel an Appointment




Book face-to-face or remote appointments with your GP, nurse or clinician at a time that suits you.

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.



Problems booking online appointments?

Use the SystmOnline Support Centre before you call us.



Enhanced Access Appointments

As part of the Mid-Norfolk Primary Care Network, we offer appointments with GPs, Nurses and other Healthcare Professionals to enhance access to GP services outside the normal surgery opening times.

These appointments will be on weekday evening 18;30pm -20:00pm and at weekends on Saturdays. This service is for routine appointments only and can only be pre-bookedThis is not a  walk-in or emergency service and you will need to pre-book an appointment to be seen. If you require urgent care, please contact NHS 111 or, for medical emergencies, call 999.

Appointments with a GP or Nurse Practitioner are available every weekday. Currently all our appointments with a GP or Nurse Practitioner are run via a telephone triage service. You may then of course be seen face to face in the surgery thereafter if it is felt necessary or we may ask to conduct a video consultation with you.

  • Urgent problems – Please contact the Surgery from 8.30am
  • To book an appointment with a Practice Nurse or Health Care Assistant please contact the Surgery after 2pm when our telephone lines are not so busy. 

Appointments with a Registrar for birth and deaths can now be booked via The Council Customer Service Centre on 0344 800 8020. 

Patients can call between 09:00 - 17:00 Monday to Friday and book their appointment to register a birth or death at the best office for them, at the earliest or most convenient time.



Cancel appointments you don't need