Practice Team

Practice Management

Mrs Judith Wood
Practice Manager and Local Commissioning Lead                                          

 The practice manager is involved in managing all of the business aspects of the practice         such as making sure that the right systems are in place to provide a high quality of patient  care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

 

 

Administration

Mrs Amanda Hillery
Senior Secretary

Mrs Cynthia Goodge
Senior Administrator

Mrs Helen Brandwood
Insurance Clerk

Mrs Michelle Chapman
Secretary

Ms Natalie Gable
Secretary

Miss Emma Horn
Apprentice

Miss Claire Dixon
Patient Care Coordinator

Mrs Carol Dunne-Bathurst
Finance Manager

Mrs Sarah Burleigh
Business Support Officer HR/Payroll

Miss Francesca Allen
Business Support Officer

Mr Daniel Milne
Quality Manager responsible for audits and monitoring of standards across the practice.

 

Reception

Mrs Annabel Hipperson
Senior Receptionist

Mrs Angela Reynolds

Mrs Joan Hedger

Mrs Michelle Knights

Mrs Mia Maxwell

Mrs Julie Browne

Mrs Mary Hoogendyk-Blyth

Mrs Jennifer Orchard

Nadine Forrest - Apprentice

Mrs Kim Lee - Swanton Morley Barracks

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as registering new patients, issuing repeat prescriptions and dealing with prescription enquiries, dealing with patient records and carrying out searches and practice audits.