Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more
Do you need to re-order your medication? Visit our prescriptions page and complete the online form. Find out more
Like To Register?
New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more
Both practices are designed for easy access by disabled patients. A wheelchair is available and there are 2 tarmac parking spaces designated for disabled drivers and emergency vehicles.
Visit us on Facebook
Elmham and Swanton Morley Surgeries have now launched their own Facebook Page!
The page contains information from numerous NHS, charity and government organisations offering general advice, support and guidance.
Follow us on Twitter
You can also follow us on Twitter.
THE TIMBER HILL WALK-IN CENTRE AND HEALTH CENTRE HAS MOVED
From 1st June 2015 the health centre now called the Norwich Practices' Walk In & Health Centre has moved to Rouen House, Rouen Road, Norwich NR1 1RB.
The Walk In Centre and the GP service for registered patients have both moved from The Castle Mall to Rouen House. The new location is a short walk from the existing site, about 200 metres away. Rouen Road is the road to the left hand side of the Archant building just over the road from the Castle Mall.
Patients who use the Walk-In Centre should be aware that there will be a 'phased opening' of this service. This means patients may have to wait longer than usual at the walk-in centre for the first few months from 1st June, until it is fully operational. Phlebotomy services will temporarily relocate to the Health Centre, Adelaide Street, Norwich NR2 4JL until fit out is completed.
TEMPORARY OPENING HOURS
Registered Patients 8 a.m - 8 p.m
Walk-In Patients 9 a.m - 7 p.m
Remember the Walk-In Centre is one of a number of services available.
Instead, you could:
- Look after yourself
- Seek advice from a pharmacist
- Make an appointment with your GP
- Call 111 for medical help and advice
For more information call the new Health Centre on 01603 611786
TOFTWOOD MEDICAL PRACTICE
Statement for Patients
Following the change of ownership of the Toftwood Medical Practice and a period of transition since October 2014, Dr Walker left the Practice on 1st April 2015.
Dr Walker would like to thank both patients and staff for the support that he has been given during the past 12 years that he has worked for the Practice and he wishes them well for the future.
Breckland Care at Home is a Community Interest Company based in North Elmham which provides high quality home care services, advocacy, advice and support to individuals or groups in the local community. More information can be found here.
CLAIMING FREE PRESCRIPTIONS
The way in which fraudulent claims for free prescriptions are checked has recently changed. A new centralised unit has now launched to be more pro-active in fraudulent claims of free prescriptions.
If you are sure that the NHS covers the cost of your prescriptions, please show proof of your entitlement to the dispensary staff before signing the patient declaration every time you collect your medication.
If you claim free NHS prescriptions that you are not entitled to, you could face a penalty charge of up to £100, as well as the original prescription charge(s). An additional charge of up to £50 may apply if you do not pay within the required timescale.
If you are not sure whether you qualify, please pay for your prescriptions and ask for an NHS receipt, you may be able to claim a refund later.
YOUR CERTIFICATE IS YOUR PROOF - It must be in date when your prescription is dispensed and you should always show your certificate. Please always have it with you when you visit us in the future. Thank you.
Our practice is planning to offer patients the facility to view areas of their records online. The areas patients will be able to access will include a summary of information relating to medications, allergies and adverse reactions. As well as viewing this information, there will be the facility to download and print it. This will hopefully be available after 31st March 2015, subject to the availability of this service on our clinical system. Once the system is up and running, if patients do require online access to other areas of their record they will need to speak with the practice to facilitate this.
The New Norfolk Register of Disabled Children and Young People
Please follow the link for further information
AGE UK NORFOLK
Age UK Norfolk is your local charity, working with and for older people in Norfolk. Our trained advisers, working with partner organisations, can provide information and advice on a wide range of issues.
Visit www.ageuknorfolk.org.uk for details of all of our services.
Age UK Norfolk are now offering free non-medical information and advice at Elmham Surgery every Thursday morning for people aged 65 and over and their carers.
Please contact the surgery reception to book an appointment.
NOTICE TO ALL PATIENTS
From the first week of June 2014 we will begin to upload the Summary Care Record to the National Spine. The information that will be shared with other health professionals will be allergies and medication.
If you have concerns about this please ask at the surgery.
EBOLA GUIDANCE FROM NHS ENGLAND
- The risk of encountering patients with Ebola in the UK is very low
- People with early signs of disease present a very low risk to staff
- However, patients with Ebloa can be infectious if they are suffering from diarrhoea, vomiting or bleeding.
- For more information visit www.gov.uk/phe or www.nhs.uk/ebola
NOTICE TO ALL PATIENTS - CHANGES TO THE WEBSITE
From November 2013 we launched Patient Access. This is a new site which allows you to view, book and cancel your own appointments as well as view and request your repeat medicaton online, which currently is under review.
You will need to register with the surgery to obtain log in authorisation. Please speak to reception who will be happy to help you further.
Please see the link below which takes you to the Patient Access webpage.
(Site updated 27/07/2015)