Friends & Family Test Results

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

 

FRIENDS & FAMILY TEST RESULTS

Select year:
  • 78% Very good
  • 20% Good
  • 2% Neither good nor poor
  • 0% Poor
  • 0% Very poor
  • 0% Don't Know
Month / Year Very good Good Neither good nor poor Poor Very poor Don't Know
Jan 2023 18 8 0 0 0 0
Feb 2023 7 1 0 0 0 0
Mar 2023 12 4 1 0 0 0
Apr 2023 8 4 0 0 0 0
May 2023 9 2 0 0 0 0
Jun 2023 10 0 1 0 0 0
Jul 2023 4 2 0 0 0 0
Aug 2023 9 0 0 0 0 0
Sep 2023 5 0 0 0 0 0
Oct 2023 0 0 0 0 0 0
Nov 2023 0 0 0 0 0 0
Dec 2023 0 0 0 0 0 0

Patient feedback

We asked the question:
Any further comments?

I really appreciated the support I received & the efforts to make me feel comfortable during the procedure.
Posted on: 06/09/2023

Efficiency and consultation were both superb and I left feeling very well cared for
Posted on: 05/08/2023

I can not fault Elmham practice. The service impeccable.
Posted on: 02/08/2023

I have monthly blood tests that I really dislike and have a slight needle phobia, but I am put at ease as I walk into the room. I feel more relaxed as soon as I am greeted and the nurse always seem to take my mind off the test with a friendly professional manner.
Posted on: 02/08/2023

I felt the Doctor was very thorough,listened to what I had to say and was very knowledgeable. She asked me several questions and explained everything. I left feeling very happy and confident in what I had been given.
Posted on: 27/07/2023

Excelent service thorough freindly professional
Posted on: 20/07/2023

I have never had a problem arranging appointments and feel i have been listened to regarding the reason for my recent visits.
Posted on: 19/07/2023

The surgery's very good and i had a potential series health issue which was dealt with very swiftly and professionally. Thank you
Posted on: 17/07/2023

Polite friendly and all round amazing doctor
Posted on: 21/06/2023

I got through quite quickly to make my appointment and was offered one that morning. I had a short wait at the surgery before seeing the doctor, but once in the room the doctor had already reviewed my records and allowed me enough time to detail my reason for attending. A plan of action was agreed and a prescription issued, with follow up by the asthma nurses in a couple of weeks. Very pleased with my experience.
Posted on: 21/06/2023

Excellent service but would like to be seen earlier of course
Posted on: 21/06/2023

Very thorough, caring and knowledgeable. Thank you
Posted on: 07/06/2023

Friendly Staff and consultation went well.
Posted on: 15/07/2022

Very happy
Posted on: 07/07/2022

Friendly practice very helpful
Posted on: 20/04/2022

Great surgery
Posted on: 30/03/2020

Reception Enquiries

MAIN INDEX