Practice Staff

Practice Management

Carol
Group Practice Manager

The role of the Practice Manager is to manage all of the business aspects of the practice such as making sure that the right systems are in place to provide high quality patient care, human resources, finance, patient safety, premises and equipment, information technology and business planning. Carol works alongside the other managers within the Practice and also supports the GPs and other medical professionals with delivering patient services.

Eve
Business Manager

Clinical & Administration Support

Cynthia 
Business Improvement and Administration Lead

Helen
Clinical Support Administrator

Michelle
Clinical Support Administrator

Kim
Clinical Support Administrator

Mia
Clinical Support Administrator

Emma
Clinical Support Administrator

Faith
Clinical Support Admin Apprentice

Jade
PA to Group Practice Manager 

Patient Services

Annabel
Patient Services Lead

Angela
Patient Service Advisor

Tracy
Patient Service Advisor

Caroline
Patient Service Advisor

Melanie
Patient Service Advisor

Deborah
General Practice Assistant (GPA)

Natasha
Patient Service Advisor

Patient Service Advisors provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Patient Service Advisors make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as registering new patients, issuing repeat prescriptions and dealing with prescription enquiries, dealing with patient records and carrying out searches and practice audits.